Contributions

Experience & Transformation Leader
~ Design, Product, Research, Strategy & Delivery ~

Across 15+ years, I’ve contributed to the design, product, research and technology communities through writing, speaking, teaching, mentoring, and leadership in global forums. My work spans ethical AI, human‑centred design, organisational transformation, capability uplift, and the future of product and research operations. I’m committed to building inclusive, equitable, culturally safe practices, and to strengthening the disciplines I work within through open knowledge‑sharing and community contribution.

How I contribute

~ I believe strong disciplines are built through open knowledge, shared practice and collective growth.
Contributing to the community, through writing, teaching, speaking, and mentoring, is how I help shape a more ethical, inclusive and human‑centred future for design, product and technology. ~

👉🏼 Writing & Publications

A selection of published work across design, research, AI, organisational systems and product strategy.

Thought leadership & industry writing

Examples:

  • This is Doing – Celebrating Being Better Together (ThisIsHCD) — Author
  • Design Systems and Agility (Parts 1 & 2) — Author
  • Undertaking Design Work Within a Dual or Multitrack Development Process — Author
  • The Impact of Rushing on UX Teams — Author
  • Experience Design and Software Engineering Meet in a Bar — Author
  • Learnings from Virtual Reality Research and Testing — Author
  • Working Software is the Primary Measure of Progress — Author
  • Designing for E‑commerce User Experience in Complex Scenarios (IEEE Software, republished by Futureshapers) — Author

Thought leadership & industry writing

Examples:

  • Think Big, Start Small (Capgemini Invent Global Thought Paper) — Contributor
  • NAB Analytics Guild — Co‑Author
  • Federal Government Care Economy Recommendations — Contributor
  • Federal Health Digital Services Roadmap — Contributor

Academic publishing

Examples:

  • Contributing Factors to the User Experience of E‑commerce Websites - RMIT University
  • Exploring How Urban Waterfronts Encourage Active Engagement - ArchNet‑IJAR (MIT Press)
  • A Temporary Waterfront: Prompting Public Engagement - Routledge

Books & edited works

Examples:

  • Career Architecture by Mags Hanley — Contributing Editor
  • Activating Urban Waterfronts — Chapter Co‑Author
  • North Star Handbook (Amplitude) — Reviewer

👉🏼 Speaking & Events

A selection of published work across design, research, AI, organisational systems and product strategy.

Selected talks & keynotes

Examples:

  • UX Copenhagen — Opening Keynote: UX and Org Design
  • Re:Ops & Design Outlook — The Evolving Research Operating Model
  • REOC23 — Rebuilding Research Ops Post‑Merger
  • CX Summit — Driving CX to the Top of the Organisation
  • UX Australia — Multiple talks across design systems, agile, and product delivery
  • 1st Conference — Service Design and Design Thinking
  • Randstad Design Week — Building Better Product and Service Experiences for Learners
  • Tabar Last Anywhere — Creating Great Products by Learning About People Remotely
  • Academy Xi Future Series — Future of User Experience Design

Panels & community events

Examples:

  • Research Melbourne Meet‑Up — Panelist
  • UX Gatherings Mega Meetup— Panelist
  • Melbourne Geek Night — Panelist
  • Web Meetup — Speaker
  • Randstad Design Week — AI Futures

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👉🏼 Community Leadership & Service

I’m committed to strengthening the design and technology community through mentoring, teaching and leadership roles.

Community roles

Examples:

  • Design Leadership Forum — Member
  • Catalyst - Member
  • ThisIsHCD — Chapter Team (2019–2023)
  • Tabar Community (Lean Agile & Systems Thinkers) — Crew Lead, Speaker, Facilitator
  • Make Meaningful Work — Contributor
  • Girl Geek Academy — Mentor
  • Tech Leading Ladies — Organiser
  • Women Techmakers / Google — International Women’s Day Contributor

Teaching & capability building

Examples:

  • RMIT School of Design — Lecturer; Peer Teaching Award recipient
  • General Assembly — Instructor in UX, Product Design, Service Design & Design Thinking
  • Industry Workshops — Capability uplift across design, research, product and AI‑enabled ways of working

👉🏼 DEIA & Ethical Practice

I’m committed to strengthening the design and technology community through mentoring, teaching and leadership roles. My approach is grounded in evidence, lived experience, and a commitment to creating environments where people can thrive.

I embed DEIA principles into:

Examples:

  • AI ethics and responsible deployment
  • Human‑centred research and service design
  • Workforce strategy and capability uplift
  • Organisational transformation and operating models
  • Community leadership and mentoring

Events & awards

Examples:

  • APAC ERG Chair, Co-Chair  (AU/India) - Pluralsight
  • Most popular panel, Women In Tech, Learnapolooza ANZ 2024 - panelist (Pluralsight)
  • Multiple women in tech forums inc. ANZ, SEEK
  • Invitee to IWD at Google
  • Google Anita Borg finalist
  • Mindfulness & Meditation Certified Teacher class of 2025 (DEIA training embedded in program) - UC Berkeley

👉🏼 Awards & Recognition

It has been wonderful to have received recognition over the years for my own or my team's efforts.

Awards

Examples:

Team & initiative delivery:

  • Victorian Premier’s Design Awards — Finalist (Service Design)
  • Best Work ANZ — Publicis Sapient (Woolworths Digital Strategy & Capability Transformation)
  • Hack Day Awards — REA Group, Envato, SEEK

Academic:

  • Google Anita Borg Scholarship — Finalist
  • Peer Teaching Award — RMIT School of Design
  • Melbourne Abroad Scholarship — University of Melbourne

Media, press & features

Examples coming soon

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I would like to acknowledge the Wurundjeri people of the Kulin nation who are the traditional custodians of the land on which I live and work. I would also like to pay respect to the Wurundjeri Elders, past and present, and extend this respect to Aboriginal and Torres Strait people from other communities who are here today. Always was and always will be Aboriginal Land.
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